Headfi values our customers and respects your privacy. We collect information about you as part of our online store transaction. This enables us to identify your order, refer back to it, as well as communicate with you about our products, services and promotions.

Online payments

Headfi uses Payment Express by Windcave for online payments. Here is a link to their Privacy policy.

Personal information we may collect

We collect your personal information directly from you, and not covertly.

For example when you order goods and enter details to complete your online transaction, or subscribe to our mailing list. If you do not give this information, we may not be able to provide goods or services to you.

Statistical information collected

When you visit our website we may collect more information about your visits, and website activity. We record the following information (but not limited to) for statistical purposes:

• your IP address
• your top level domain name (eg .nz, .com, .co.nz)
• the pages and products you viewed & accessed and documents downloaded
• the web page referring you
• your geographic location
• the type of browser you are using
• your clicks and activity on our site

We do not sell or rent your personal information to third parties

If we make any changes to our information practices, we’ll post updated information here on our website.

If you have any questions about our privacy policies, please contact us via the contact information below. By using our website and/or providing information to us, you consent to this policy.

How we will use your Personal Information

• to process and fulfill your order
• send emails to confirm your order status and shipment
• to communicate with you and to send you information by text, email, postal mail or other means about our products, services and promotional communications
• to administer and fulfill our promotions
• to analyse trends and statistics
• to protect the security or integrity of our website and our business
  to contact you if necessary

Any promotional email will include an ‘unsubscribe’ function, and you may contact us to have your details updated or removed at any time.